HLP
Harvey L. PhelpsExecutive Advisory
Keynote · MMXXVI
A Working Keynote · 45 Minutes

Access opens
doors. Strategy
builds institutions.

Six decades of translating enterprise requirements into supplier participation.
Harvey L. Phelps · Executive Advisor · Author
01 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 02 · The Room
One Framing Question

What does your institution
actually decide
on Monday morning?

Harvey L. Phelps · Executive Advisory
02 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 03 · About the Advisor

About the advisor.

Six decades across aviation, insurance, healthcare, construction, telecommunications, and public procurement.

Corporate Diversity Officer at ERMC · DFW aviation ecosystem.

Co-author, Unconscious Bias: A Book About People.

National facilitator · corporate, municipal, and education audiences.

60+
Years
9
Sectors
40%
DFW MBE
2026
Hall of Fame
Harvey L. Phelps · Executive Advisory
03 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 04 · The Roadmap

Where we go from here.

01

The Question

02

The Point of View

03

The Four Pillars

04

The DFW Record

05

The Monday Test

Harvey L. Phelps · Executive Advisory
04 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Section I
Section I of III

The
question
.

Harvey L. Phelps · Executive Advisory
05 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 06 · The Question

Does your program produce — or does it just report?

Every strong program answers this question on the first page of the report. Every stalled program buries it.

Harvey L. Phelps · Executive Advisory
06 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 07 · Three Patterns

Three patterns that stall.

Pattern 01

Unclear requirements

The buyer has not translated the scope into language the supplier can meet.

Pattern 02

Invisible field

The certified supplier list is not a curated field. Overlap is high, capacity is untested.

Pattern 03

Wrong metrics

The report measures activity — meetings, outreach, list size — instead of performance.

Harvey L. Phelps · Executive Advisory
07 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 08 · The Reframe
The Reframe

Inclusion is an operating strategy — not a ceremonial statement.

Harvey L. Phelps · Executive Advisory
08 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Section II
Section II of III

The four
pillars
.

Harvey L. Phelps · Executive Advisory
09 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 10 · Pillar 01
Pillar 01 of Four

Design.

Programs designed for headlines produce headlines. Programs designed for scopes produce contracts.

The Question to Ask

Is your scope inclusive by construction — or drafted first and reviewed for inclusion after?

Harvey L. Phelps · Executive Advisory
10 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 11 · Pillar 02
Pillar 02 of Four

Capability.

A certified supplier list is not a qualified field. Curation takes travel, referrals, and mentorship.

The Question to Ask

Is your supplier field curated against real scope — or is it a directory?

Harvey L. Phelps · Executive Advisory
11 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 12 · Pillar 03
Pillar 03 of Four

Accountability.

Ownership can be shared. Accountability cannot. One executive who cannot delegate the outcome.

The Question to Ask

Who is the one executive who cannot delegate the outcome?

Harvey L. Phelps · Executive Advisory
12 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 13 · Pillar 04
Pillar 04 of Four

Measurement.

Participation and performance on the same page, in the same review, at the same cadence. Forever.

The Question to Ask

Do participation and performance appear on the same page of the same report?

Harvey L. Phelps · Executive Advisory
13 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 14 · Pull Quote
"
The programs that produce are the programs that measure participation and performance side by side.
Harvey L. Phelps · Executive Advisory
14 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Section III
Section III of III

The DFW
record
.

Harvey L. Phelps · Executive Advisory
15 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 16 · Aviation Situation

The situation.

Major aviation facilities contractor at DFW Airport. Multi-year scopes across maintenance, security, and facilities.

Existing supplier-diversity commitments were being met at compliance-level baselines.

Leadership had a choice: report baseline, or design a program capable of substantially outperforming.

The Design Choice
Design first. Curate the field. Own the outcome. Report the right metrics.
Harvey L. Phelps · Executive Advisory
16 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 17 · The Result
DFW Aviation · Public Record
40%
Minority subcontractor participation on ERMC aviation contracts. Publicly corroborated.
Harvey L. Phelps · Executive Advisory
17 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 18 · What Made It Work

What made it work.

Executive ownership

The outcome sat on the CEO desk. Delegation was fine; ownership was not.

Curated field

Every certified supplier had been vetted against a real scope of work.

Same-page reporting

Participation and performance were never separated in the executive review.

Harvey L. Phelps · Executive Advisory
18 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 19 · Voices from the Field

Voices from the field.

"
A framework that treats bias like the operating variable it actually is.
— Municipal Leader
"
Harvey writes the way he consults — direct, humane, permanently useful.
— Corporate Program Officer
Harvey L. Phelps · Executive Advisory
19 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 20 · The Book
The Book

Awareness turned into action.

Co-author of Unconscious Bias: A Book About People. National facilitator across corporate, municipal, and education audiences.

A Book About People
UnconsciousBias
The assumptions that shape decisions, relationships, talent, and institutional performance.
Co-Authored ByHarvey L. Phelps
Harvey L. Phelps · Executive Advisory
20 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 21 · Field Note
11
Field Note · 01

Municipal Procurement

A city rebuilds its contracting function around scope-level inclusion — and passes its next audit with commendation.

Harvey L. Phelps · Executive Advisory
21 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 22 · Field Note
4,200
Field Note · 02

K-12 District

A school district facilitates bias-awareness across 4,200 leaders, sustained across two superintendencies.

Harvey L. Phelps · Executive Advisory
22 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 23 · Field Note
3 yr
Field Note · 03

Healthcare Facilities

A regional health system aligns supplier development with patient-population health equity outcomes.

Harvey L. Phelps · Executive Advisory
23 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 24 · Field Note
$92M
Field Note · 04

Telecommunications

An enterprise carrier redesigns its supplier development function around the four-pillar audit.

Harvey L. Phelps · Executive Advisory
24 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 25 · Field Note
40%
Field Note · 05

Corporate Aviation

DFW aviation record extends into ground services, food & beverage, and adjacent facilities scopes.

Harvey L. Phelps · Executive Advisory
25 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 26 · The Monday Test
The Monday Test

Four questions to ask Monday.

Harvey L. Phelps · Executive Advisory
26 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 27 · Ask Monday

Ask Monday.

01
Who owns the outcome of our supplier program at the executive level?
02
Is the field of qualified suppliers actually curated — or is it a list?
03
Does our reporting show participation and performance on the same page?
04
What consequences exist when a category misses its targets?
Harvey L. Phelps · Executive Advisory
27 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 28 · The Callback
Access opens
doors. Strategy
builds institutions.
Harvey L. Phelps · Executive Advisory
28 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 29 · Questions
Your questions.
Harvey L. Phelps · Executive Advisory
29 · 30
HLP
Harvey L. PhelpsExecutive Advisory
Slide 30 · Close
Thank you.
Correspondence
harvey@hlp-advisory.com
Web
hlp-advisory.com
Book
Unconscious Bias · Signing to follow